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Case Study: The Copper Lantern Hotel

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Brian Rodriguez
15 Jan 2024
7 min read
Case Study
Hospitality & Airbnb

Client

The Copper Lantern Hotel, a 92-room boutique property with a lobby bar, two meeting rooms, and mixed historic-modern interiors.

The Challenge

Public spaces felt disconnected: white corridors, generic vinyl decals near elevators, and menu boards that never matched the brand. Staff fielded frequent “where is…” questions during peak check-in and events. Any update required printing, shipping, and installers, which the team avoided during high-occupancy weeks. The hotel needed a fast, low-disruption way to:

  • Strengthen the brand story in lobby and bar
  • Clarify guest flow from entry to elevators, rooms, and event spaces
  • Promote rotating F&B offers without reordering signage
  • Reduce maintenance from peeling seams and scuffed vinyl

Objectives

  • Create a memorable sense of place in the lobby and bar
  • Improve guest wayfinding with clear, durable graphics
  • Enable quick F&B promotions the team could refresh on a schedule
  • Complete work during operating hours with minimal disruption

Solution (What We Printed)

Lobby Feature Wall (165 sq ft): A large tonal brand pattern with a subtle copper gradient and compass motif that nods to the hotel name.
Wayfinding Corridors (260 sq ft): Direct-to-wall typography and icons guiding guests from lobby to elevators and meeting rooms.
Bar Promo Zone (95 sq ft): Rotatable wall print behind the back bar highlighting seasonal cocktails and local partners.
Meeting Room Entries (2 × 40 sq ft): Minimal line-art illustrations and room names for a more premium arrival.

Why direct-to-wall: One continuous image without seams, wipe-clean finish, reliable color on textured surfaces, and a repaint path for quick seasonal changes.

Process & Timeline

  • Day 1–3: Artwork lock with scaled mockups on site photos
  • Day 4: Surface prep and laser alignment marks
  • Day 5 AM: Lobby feature wall print (about 2 hours including setup)
  • Day 5 PM: Corridor wayfinding (about 3 hours)
  • Day 6 AM: Bar promo zone and meeting room entries (about 2 hours)

No closures required. We scheduled around check-in windows and bar prep.

Technical Specs

  • Printer: Industrial UV wall printer (CMYK, UV cured)
  • Resolution: 720 dpi effective viewing distance in public areas
  • Surfaces: Eggshell acrylic over skim-coated drywall; spot prime where vinyl had been removed
  • Inks: Low-odor, abrasion-resistant UV
  • Finish: Optional matte clear coat at the bar splash zone

Results

  • Guest Flow: Front desk reported fewer directional questions during the first month, particularly around meeting rooms.
  • Bar Revenue: Seasonal wall feature supported a new cocktail program launch. The team attributed stronger attach rates during peak evenings to clearer, on-brand promotion at the point of decision.
  • Brand Perception: Tour feedback from planners noted “cohesive, designed feel” in public corridors.
  • Maintenance: No seam lifts or edge touch-ups. Nightly wipe-downs matched normal wall care.
  • Refresh Path: Marketing now rotates the bar feature each quarter. The process is simple: repaint and reprint.

Budget Snapshot (for planning)

  • Design prep and proofs: fixed fee
  • Printing: priced per sq ft with multi-area efficiency
  • Optional matte clear coat at the bar
  • No recurring removal charges. Future refresh = repaint and reprint.
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“The walls finally work as hard as our team. We refreshed the look without shutting anything down and can swap the bar feature each season without a production circus.”

General Manager, The Copper Lantern Hotel

Lessons & Repeatable Playbook

  • Brand the welcome, guide the journey: Put identity work in the lobby, use corridors for wayfinding, and reserve promo zones where decisions happen.
  • Schedule to the hotel rhythm: Print between housekeeping waves and check-in peaks.
  • Design for refresh: Keep seasonal areas on a simple repaint-and-reprint cadence so marketing can plan quarters ahead.
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Brian Mallan Bearded man wearing blue and white checkered shirt against a gradient brown background.
Brian Mallan
Founder and CEO, Flow State
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