Case Study: Forge Athletics

The Challenge
Forge Athletics had great coaches and loyal members, but the space felt flat: white walls, taped flyers, and vinyl decals that were peeling near high-traffic zones. New members struggled to find the right studio, promo signage looked temporary, and staff spent time rehanging posters. The team needed a fast, low-disruption way to add brand, clarify wayfinding, and support sales at the front desk and in the retail corner.
Objectives
- Elevate first-impression brand energy the moment members walk in.
- Add clear wayfinding for studios, lockers, and recovery rooms.
- Promote add-ons (foundations package, small-group training, merch) near the point of sale.
- Keep maintenance simple with wipe-clean graphics and a quick refresh path.
Solution (What We Printed)
Entry Feature Wall (~160 sq ft): Bold wordmark, “Stronger Here” tagline, subtle grid texture that reads premium up close.
Wayfinding Run (~200 sq ft): Direct-to-wall arrows and room labels for Studio A/B, Locker Rooms, and Recovery; contrast-checked for quick scanning between classes.
Program Wall (~120 sq ft): Rotatable series highlighting monthly challenges and new programming. Designed for easy repaint and reprint each quarter.
Retail Corner (~60 sq ft): Price board and “member favorite” callouts aligned to the POS to lift impulse buys.
Why direct-to-wall: zero seams to catch chalk or sweat, high color accuracy for brand red/charcoal, and quick refreshes with a simple repaint.
Process & Timeline
- Day 1–2: Artwork lock using site photos for scale and placement.
- Day 3: Surface check, laser alignment marks, small on-site color swatch.
- Day 4 (early AM): Entry feature wall (about 2 hours including setup).
- Day 4 (late AM): Wayfinding run (about 2.5 hours).
- Day 4 (mid-PM): Program wall and retail corner (about 1.5 hours).
Doors stayed open. We printed between class blocks; cones and a slim work zone kept lanes clear.
Technical Specs
- Printer: Industrial UV wall printer (CMYK with UV curing).
- Resolution: 510–720 dpi effective viewing distance.
- Inks: Low-odor, abrasion-resistant UV.
- Surfaces: Eggshell acrylic on level-4 drywall; light prep and tack-cloth.
- Protection: Optional matte clear coat at the retail corner and water-bottle fill area.
Results (Measured & Observed)
- Member Experience: Coaches reported more first-day selfies at the entry wall and smoother traffic flow to studios.
- Wayfinding: Fewer “where is…?” interruptions at the desk during peak blocks.
- Sales Support: Front desk noted an uptick in add-ons and retail tie-ins when the POS wall went up.
- Upkeep: No seam lifts or edge cleanup; nightly wipe-downs stayed quick.
- Refresh Path: Program wall is now on a quarterly rotation—paint and reprint, no panel removal.
Budget Snapshot (for Planning)
- Design prep and proofs: fixed, modest.
- Printing: priced per square foot with multi-area efficiency.
- Optional clear coat at high-touch zones.
- No vinyl removal fees. Future changes = repaint + reprint.
“Members feel the energy the second they walk in. We didn’t cancel a single class, and the space finally works as hard as our coaches.”
—
General Manager, Forge Athletics
Lessons & Repeatable Playbook
- Put the brand moment at entry, the navigation on the route to studios, and the offer at the POS.
- Schedule prints between class blocks to keep doors open.
- Design one wall to rotate quarterly so the space always feels fresh without re-scoping.
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